Privacy & Information Policy

1. Company Background and Data Responsibility

As an online gambling platform, Habtam Bet holds a license and operates under oversight from the National Lottery Administration of Ethiopia. Under Ethiopian data law and global privacy frameworks, Global Ad Ventures Ltd. (which operates Habtam Bet) functions as your data controller. This company manages how your information is collected and used when you interact with our site or establish an account.

For privacy concerns or to request your data rights, reach out to privacy@habtambet-bonus.com. Expect answers to every request in 30 days or less.

2. Personal Information We Gather

During account registration, you share the following information with Habtam Bet:

• Your full name, birth date, and country of origin
• Email and phone contact information
• Home address (required for identity confirmation)
• Government ID number or passport information (collected during account checks)
• Your banking and payment details for funding your account and withdrawing winnings
• Mobile money or bank account numbers used for ETB deposits and cashouts

Our website also captures data automatically during your visits, such as your IP, browser details, OS, pages you view, session duration, and traffic source. This automated data stays separate from your personal identity unless you log into your account.

3. Reasons for Collecting Your Information

Habtam Bet uses your information for these reasons: Creating your account and confirming your identity (a licensing requirement). Handling your money for bets, deposits, and payouts. Meeting responsible gaming standards, including age checks and exclusion preferences. Fighting fraud and money laundering. Providing customer assistance and account updates. Analytics that help us enhance the site.

Your information serves only the above purposes. We never sell your details to other businesses. Marketing companies get no access to your data unless you agree.

4. Why We're Allowed to Use Your Information

Our data use rests on these legal foundations: Contract requirements - your account and payments demand specific personal data. Your approval - we ask before using information for anything outside core account and payment services. Legal obligations - Ethiopian gaming rules and NLA standards require identity checks and AML screening. Business security - we use limited data to stop fraud, block misuse, and keep the platform safe.

5. Account Verification and Age Checks

The NLA mandate requires us to check your identity and confirm you're 18+ before allowing real-money betting. At signup, provide a government ID or passport for verification against your account details. We store these documents safely while your account is active, plus six months afterward, to follow regulatory archive rules.

Declining verification means no real-money betting. Free play or demo mode might be available without verification, at our discretion.

6. How We Use Cookies and Similar Tools

Cookies help us run your account, secure it, and learn how you use the site. Essential cookies keep you logged in and defend against unauthorized entry. Tracking cookies gather overall traffic patterns and game trends (no personal ID). Settings cookies save your language and preferences. Affiliate cookies work only if you arrive via an affiliate link.

Browser settings let you control cookies. Turning them off might break login or harm the site. We don't track you on other sites with third-party cookies. See our complete Cookie Statement for full details.

7. Your App Information and Permissions

Android and iOS versions of Habtam Bet are available. App stores (Google Play and Apple App Store) gather data about your phone when you install. The app itself collects the same information as the website with equal security. If you start a transaction needing location, camera, or contacts, the app asks permission - you can decline. Background tracking doesn't happen after you close the app.

8. How We Handle Your Money and Keep It Safe

We handle ETB deposits and withdrawals via mobile money and bank transfers. Payment data travels encrypted (TLS 1.2, HTTPS). We never store complete bank or card numbers - instead, a secure code stands in for your payment method. Banking partners process payments under PCI-DSS standards.

Mobile money withdrawals usually process in 1-3 business days; bank transfers take 2-5 business days. Your transaction record is always visible in your account.

9. Where Your Information Stays

We run Habtam Bet on protected cloud servers. Encrypted databases with tight access control hold your information. International transfers don't happen without your agreement and legal protection. Daily automatic backups safeguard against loss. Any future international movement of data will trigger a policy update and notification.

10. How Long We Keep Your Information

We keep your information only as long as needed for operations or legal compliance. Open accounts keep all their data. When you close an account, identification records and transactions stay for six months (AML requirement). After that, everything gets deleted except legally mandated archives.

Close your account whenever you wish. Use account settings to start closure or email privacy@habtambet-bonus.com. Legal backups might store data for up to a year.

11. What You Can Do With Your Information

Data protection rules grant you several rights: access to everything Habtam Bet knows about you, corrections for wrong details, deletion requests (within legal limits), exports of your data for moving elsewhere, and the ability to challenge certain processing (though this may restrict platform use). Marketing opt-out is always available without affecting your betting.

Use any of these rights by contacting privacy@habtambet-bonus.com with your name and account information. After confirming who you are, we'll answer in 30 days.

12. Young Players

Players must be 18 or older. We don't intentionally gather information from under-18 individuals. Underage accounts are shut down right away and all their data destroyed. Spotted a minor using Habtam Bet? Tell us straight away at privacy@habtambet-bonus.com.

13. Self-Exclusion and Responsible Play Information

Self-exclusion preferences are noted and your account becomes permanently closed to betting. We keep this record forever to honor your request. Spending limits are tracked against deposits to make sure they stick. Any message you send about betting worries gets recorded along with what we did about it (limits, restrictions, etc.).

For help with gambling problems, reach out to the National Lottery Administration or: BeGambleAware, GamCare, or Gambling Therapy.

14. If Your Data Gets Breached

Should a security incident expose your personal information, we'll email you promptly at your registered address. The message includes what was leaked, when it happened, and our response. You'll also get advice on protecting yourself. Required authorities get notified per legal obligations.

15. Links to Other Websites

We link to outside sites like payment portals and help resources. We don't control these sites' privacy standards. Clicking through means their rules apply, not ours - check them out first. Third parties know you clicked an affiliate link, but we can't guarantee their data practices.

16. Changes to This Statement

We may modify this policy to match new operations, laws, or tech. Important updates get announced by email or prominent website notice. Continuing to use Habtam Bet means you accept changes. Check back often - the update date is listed at the bottom.

17. Get In Touch

Questions, data rights, or privacy concerns? Reach Habtam Bet here:

Privacy Team
Email: privacy@habtambet-bonus.com
Mailing Address: Global Ad Ventures Ltd., Addis Ababa, Ethiopia
Oversight: National Lottery Administration (Ethiopia)

Last updated: May 1, 2026